This week in New York The Sports Business Journal will award it's Sports Business Awards for 2008. The nominees in 15 categories are all more than deserving, and in many ways are very reflective of the leaders who will help innovate and lead the industry thro9ugh the continued tough times and into the future. Many on the list read like the usual Who's Who, but as with many things SBJ does, there are a few surprises. One brand on the list few could have predicted less than two years ago falls under both executive and team of the year…The Chicago Blackhawks. Under the leadership of John McDonough and Rocky Wirtz, the franchise has become a model for outreach and innovation, with one of the best stories coming in Monday's Chicago Tribune, which pointed out how the team has not only rebuilt its core base of hockey fans, but has cultivated new fans in both the female and African American communities. In a sport that sometimes struggles to grow outside its borders for the casual fan, the Blackhawks have gone above and beyond in customer service, brand building, community relations and communication to the media and to the fans that it is OK to check out hockey. Now of course winning helps, and the team started turning the corner just as the brand builders hot their stride, but in this economy, winning and giving a fans the reason to invest in both dark and bright days have to go hand in hand, and the Blackhawks played both sides of the brand development card to make sure that a storied but sullied franchise was returned very quickly to its rightful place among elite brands. There is a simple rule of effective communication…listen twice more than you speak. The Blackhawks new leadership listened to everyone…old and new fans, returning and emerging brands, league and television partners, grassroots and professional organizations…and have created a brand that may be the sports gold standard for years to come.
Some other good reads…the Miami Herald's Dan LeBatard has a very compelling look at all the troubles of former Yankee Jim Leyritz…The Washington Post's Liz Clarke has a great profile of Andrea Jaeger and her ministry helping kids…and Yahoo's Phil Murphy has a good look at how the golf world is supporting Phil and Amy Mickelson in their hour of need…
